Returns & exchanges
7-day return window on eligible orders.
Because most pieces are made to order, returns are accepted within the return window only if the item arrived damaged or significantly different from what was ordered.
Contact us with photos within 48 hours of receiving your package. Custom commissions are final sale unless otherwise agreed in writing.
Ride deliveryWe cover up to 50 ETB; full cover from 1,000
7-day returnsEasy returns on eligible items
Handmade verifiedAuthentic artisan craftsmanship